In crisis? find out how you can get urgent support

If you need support urgently or outside of our working hours, please don’t hesitate to contact

SAMARITANS

Freephone their Veterans Support Hub for the military community on 0808 175 3075 (24/7) or email jo@samaritans.org – to access confidential emotional support for feelings of distress, despair or suicidal thoughts.

SHOUT

A crisis text support service for people in the military community who are struggling and need immediate support to get through a crisis. Text CONTACT to 85258. #TextCONTACT85258

NHS 111

To access medical help fast but when it’s not a 999 emergency, telephone 111 (available 24 hours). To access information from the NHS on conditions, treatments, local services and healthy living, visit the NHS website.

COMBAT STRESS

For urgent psychological support, please call 0800 1381619

SHELTER

For urgent housing support, please call 0808 800 4444

Welfare resources 

We can provide you with one-to-one support for many welfare issues, such as if 

  • You’re struggling with money 
  • You need help applying for benefits 
  • You can’t get around your home because of a disability 
  • You are finding it difficult getting the War Pension Scheme. 

If you're having problems talk to your Case Manager if you have one. Or, you can visit our Get Support Today page. 

Sometimes there are other organisations better placed to help you.  

Here is a list of links and resources to other organisations who might be able to help you with information and support.  

Please note that we cannot guarantee the accuracy of information on another organisation’s website.   

Support for veterans and their families 

Veterans UK provides support for veterans and their families, including a helpline, welfare service, and an injury and bereavement compensation scheme.   

The Veterans Welfare Service provides help and advice to veterans and anyone supporting a veteran, their families and dependants.   

The Defence Transition Services provides information and support for military personnel and their families when someone is leaving the Armed Forces. 

The above three services are part of the Ministry of Defence.   

Benefits and income support advice 

The Gov.uk web page to apply for Universal Credit.  

Information for veterans and families about benefits and concessions on the charity Citizens Advice’s website.   

Domestic abuse 

Webpage on the Home Office website on how to get help if you or someone you know is a victim of domestic abuse. 

Spotting the signs of domestic abuse and how to get help, an NHS webpage

The Women’s Aid charity has information about how to cover your tracks online when searching for information about getting support from domestic violence.  

Regional support 

The Armed Forces and veterans page on the Welsh Government’s website.  

The Veterans Welfare Service NI on the Northern Ireland Government website nidirect

A list of support organisations for veterans and their families in Scotland on the Scottish Government’s website

The support charity, Veterans Scotland

Housing support 

Stoll is a charity that provides vulnerable veterans with affordable housing and support services.  


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